About Us
APC Cleaning Canberra is a Australia registered company specializing in professional cleaning services. We are an innovative and value-driven company in the business of providing cleaning services to various industries. We attend to all customer’s cleaning demand in the ACT and Southern NSW and we have been specializing in this business since the year 2001.
Over the past years, we have been able to reach out and serve some of the leading companies in the trade of Construction, Commercial, Manufacturers and Hospitality services. It would be a great honor to obtain a business relationship with you.
We would be very glad to serve you and your organization’s projects
Our Mission
At APC Cleaning Canberra , we’re committed to providing the highest quality of commercial cleaning available by exceeding the expectations of our clients. It is our wish to create and maintain prosperous and enjoyable environments where performance can thrive.
We place value on the human aspect of our brand and we base our success on our ability to see our clients, not as numbers, prospects or jobs, but as people.
Best Practice: We’re happy to be judged on our performance so we can maintain the highest level of services. Our goal is to lead by example and maintain the best practices and highest standards in the market.
Support: Our job flexibility, emergency call services, professional services, reliability and 24/7 including public holiday. We made every effort to work with you for your cleaning needs, requirements and deliver our services at the most cost effective way.
Operational Excellence: We understand the challenges to maintain consistent quality in dynamic environments. This is why we have developed an operations excellence model to ensure, be it a cleaning service person or a customer service manager, our people understand their roles and responsibilities across a multi-layered service structure to mitigate risk, ensure quality and provide peace of mind at all times.
Empowerment: We consider it our responsibility to provide support and valuable contributions to the quality of peoples’ lives beyond the scope of our operations. The role that a clean, safe and hygienic environment plays in making people happy cannot be underestimated.
Protect: Our policy promotes a zero harm and injury free work environment.
Our Vision
Through a commitment to excellence and continual investment in our people we seek to become the leading brand name within the cleaning industry nationwide.
Our Values
The work we do is reinforced by our values of respect, responsibility, truthfulness, excellence in cleaning and innovation at all times, helping us to create long-term, successful partnerships with our clients everywhere.
Respect: APC Cleaning Canberra is an inclusive organisation where people of all creeds are welcomed and respected on their merits.
Responsibility: We strive to act with integrity towards our staff, our customers, the community and the environment.
Caring: A duty of care for our staff, customers, and the environment.
Excellence: At APC Cleaning Canberra, we seek to provide the best quality experience with regards to our cleaning and our customer service.
Integrity: We hold ourselves to the highest standards of accountability. At APC Cleaning Canberra, we strive to act with honesty, openness and to be the embodiment of the words we speak.
Our Objectives
The fundamental objectives to our business when delivering world-class cleaning and customer services are as follows:
• To retain consistency in the provision of our high quality cleaning services.
• To maintain our breadth in range of specialisms by retaining staff knowledge & experience.
• Resource focus on maintaining cleaning standards with existing staff and company growth.
• Maintaining our existing clients by maintaining excellence in our provision of services and encouraging referrals to new and potential clients through our quality services and price.
• Investment in the training and development of staff, equipment and company growth to the benefit of all.